Terms and Conditions

We make every effort to ensure that the information on our website is correct, however, Bloom, Bump & Baby cannot accept responsibility for any errors made.  Please note that packaging may vary from that shown on the website.

 

Price

All prices are inclusive of VAT and are subject to change without notice. Prices are correct as of 01/09/2012

 

Delivery

All orders are subject to availability.  Your goods will be sent via Royal Mail or courier, depending on the size and weight of the parcel.

  • Orders under £30 – £2.70/£3.95
  • Orders over £30 – free

We aim for you to receive your order within 7 days, however at busier times of the year this may be slightly longer.  If you have not received your parcel after 10 days of ordering, please get in touch (hello@bloombumpandbaby.co.uk)

 

Order Amendment

Please note that once you have received an email confirmation of your order from us, orders cannot be amended.  Please check that all your details are correct before submitting your order.

 

Returns policy

Changed your mind? No problem.

a)    You can cancel your order before it has been dispatched by phoning us on 01244 329389 or emailing us at hello@bloombumpandbaby.co.uk.

b)   You can return any unopened, unused item to us within 14 days of the date of the invoice for a full refund or exchange, no questions asked.  (Please include a copy of the invoice too).  Please note that postage in this instance won’t be refunded.

c)    If you receive damaged or defective goods you will receive a full refund or replacement including the cost of postage and packaging.  Items must be returned within 28 days of the date of the invoice (please also include a copy of the original invoice).

We will process all refunds or exchanges as quickly as possible, but please allow up to 30 days.  When returning goods to us we always recommend you use a recorded delivery service for your protection.  Goods should be returned to;

Bloom, Bump & Baby, PO Box 3770, Chester CH1 9XW.

 

Liability

The total liability for any claim, howsoever arising shall not exceed the price of the goods supplied by Bloom, Bump & Baby.

 

Data Protection & Privacy

We comply with the Data Protection Act 1998.  Rest assured we will never pass your details onto anyone else. Our full privacy policy can be found on this website.

 

Secure Ordering

We do not store any of your financial details. Payment services are handled by Nochex and Paypal, offering PCI compliant and secure payment gateways.

 

Customer Care

If you have any questions about our products or your order, feel free to give us a call on 01244 329389 between 9.30 and 5.00, Monday to Friday, email us at hello@bloombumpandbaby.co.uk, or write to us at Bloom, Bump & Baby, PO Box 3770, Chester CH1 9XW.  We aim to respond to all queries within 24 hours.

 

Copyright

The information on this website is protected by copyright and database right. Any copying, printing or downloading extracts from the site for commercial purposes is prohibited.